This policy was last updated on June 25, 2024
This is the privacy policy for Cyan-E.com. This privacy policy together with our Terms and Conditions and any other documents referred to in it describes the personal information Cyan-E.com and its affiliated organizations (“Company”, “Family”, “we”, “us”, or “our”) collect, store, maintain or allow others to collect.
This Privacy Policy also explains how personal information may be used and shared and the choices you have to limit certain uses or sharing of that information.
Please read our policy carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting any Cyan-E website and viewing its content, you are accepting and consenting to the practices described in this policy. We are committed to protecting and respecting your privacy and do our best to ensure that your data is protected.
This Privacy Policy applies only to the Cyan-E.com Products or Services and does not govern the separate websites, applications, newsletters, platforms and services of other websites or links posted by the Company.
If you have questions about this Privacy Policy, please contact us.
The information we may collect can either be data that identifies you (eg. your name, address, IP address or email) as well as information that does not, but which may help us to improve our services, for example by evaluating behavior patterns when users visit our website or apps. This can either be given to us by you, or collected by us about you.
When you visit our website we may automatically take the following information:
Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
We make use of third-party services, such as analytics, programmatic digital sponsorship platforms, cookie data collection (including cookie identifiers), and linking services (collectively, “Analytics & Sponsorship Services”). These Analytics & Sponsorship Services may include:
– Google Analytics 4, Google Universal Analytics, Google Analytics Demographics and Interest Reporting, Remarketing with Google Analytics, Google Ad Manager, and the services of our other vendors. These Analytics & Sponsorship Services may use cookies, pixel tags, hash values, and other tracking and storage technologies to collect, receive, or share information (this shared information does not include your unhashed name or email address you register with Cyan-E.com) from our Services and elsewhere on the Internet and use that information to analyze and measure our audience and target and evaluate the effectiveness of sponsorship credits and marketing messages in our Services.
– First-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the Remarketing with Google Analytics) that may be used together to inform, optimize, and serve sponsorship credits based on your past interactions with our Services and other websites or services.
An Analytics & Sponsorship Service’s ability to use and share information is covered by that service’s terms of use and privacy policy. To learn more about how Google uses data, visit https://policies.google.com/technologies/partner-sites.
Further information about our use of cookies can be found in our Cookie Policy page.
We may receive information about you if you use any of the other websites or mobile apps and services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
The Company may collect any information that you choose to provide directly through our Services, when you engage with our Services to:
– Register for an Cyan-E.com account or sign up for a Cyan-E newsletter.
– Contact us.
– Participate in a survey.
– Make a purchase from the Cyan-E.com marketplace.
– Share, text, or email a story from any Cyan-E.com Services.
– Post, upload, or submit to Cyan-E.com any information you may otherwise provide.
We also may ask you to provide other information about yourself for various other purposes that we specify or make apparent at the time of collection.
When you engage with our Services, you may provide the following types of personal information:
– Contact details and profile and account information, such as your name, email address, postal address, telephone number, password, age, country of residence, travel-related information,
– Payment information, such as payment card details and billing information.
– Communications and content preferences, including when you contact us with questions, feedback or otherwise in a message to Cyan-E.com, in your engagement with our Services, or in connection with your registration for an Cyan-E.com account, Cyan-E.com podcast subscription service or benefit provided by Cyan-E.com, application programming interface (API) content access, or any Cyan-E.com email newsletter.
– Marketing Data, such as your preferences for receiving our email newsletters and other communications, including marketing, fundraising, membership and other messages, and details about your engagement with them.
– Job application data, when you use the Jobs section of the website, such as your employment history, and as otherwise described in the Job Applicants section below.
– Donation information, when you choose to donate funds, goods, or services to Cyan-E.com and its affiliates, we may keep a record of these contacts that includes your name, contact information, payment information, and other information needed for the good or service, in which you will be notified at the time of collection.
– Survey data, such as the information you provide when you participate in a survey. This may include information such as date of birth, gender, information about your employment, education level, income level, geographic location, and demographic information such as race and ethnic origin and sexual orientation. Where required under applicable law, we will only process demographic information with your explicit consent.
– Contest data, that you provide to participate in a contest, such as information about those who appeared in your submission or helped you prepare it.
– User Materials that you post, upload, or otherwise submit to NPR.
– Other data, not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
We use information about you in the following ways:
– To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
– To manage, administer and deliver Cyan-E.com Services.
– To fulfill your Cyan-E.com orders and other requests.
– To manage contests, you enter.
– To notify you about changes to our service.
– To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
– To improve our site to ensure that content is presented in the most effective manner for you and for your computer.
– To participate in interactive features of our service, when you choose to do so as part of our efforts to keep our site safe and secure.
– To contact you with information about your account or subscription or with marketing messages. You can opt out of receiving these messages at any time by contacting cyan-e@outlook.com.
– To create analytics and reports for third parties, which will include partners and advertisers regarding your use of our website. These analytics and reports may include aggregated or pseudo anonymized information.
– To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
– To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
It is in the best interest of the Company to use personal information:
– To respond to your questions or messages.
– To provide you with personalized features and content. For example, we may track your choices with respect to viewing data, other websites visited from Cyan-E.com, and search terms in order to derive your interests and preferences.
– To save and “remember” your registration information, settings and preferences so you do not have to re-enter this information each time you visit.
– To understand whether and when you read our email messages and click on links in those messages.
We use personal information for compliance and protection purposes in our legitimate business interests, including:
– To prevent potentially prohibited or illegal activities, comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
– To enforce our Terms of Use or other legal rights.
– To protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims).
– To audit our internal processes for compliance with legal and contractual requirements and internal policies.
We are committed to maintaining your trust. We want you to understand when and with whom we and service providers and vendors may share personal information about you that is collected through our Services.
Any User Materials you submit through our Contact Us page, social media services or similar features can be seen, collected and used by us and anyone else who has access to the applicable service. Any User Materials you submit may also be freely used and shared by Cyan-E.com and its Member stations and their respective licensees in accordance with our Terms of Use. You may also choose to share stories or other content with your friends and followers on social media services. In addition, we may share your information with other individuals at your direction. For example, if you use our Services to email or text a story to a friend, we would disclose your name to that friend together with the content you directed us to send.
Our Subsidiaries and Affiliated Businesses.
We may share information we collect within our family of companies to deliver products and services to you, and enhance our products, services, and your customer experience, consistent with this Privacy Notice. Those businesses may also use your information for their own purposes, including marketing purposes.
Authorized service providers.
We may share any information we collect with service providers who provide us with specialized services or otherwise help us operate our Services including, without limitation, service providers that provide customer support, email deployment, account sign-in services, subscription services, payment processing, order fulfillment, analytics, marketing, sponsorship, suppression list management, travel program, contest management and data processing services.
Payment processors
If you wish to make a payment or receive a refund through our Services, your information will be collected and controlled by the payment processor and not by us and will be subject to that payment service provider’s privacy policy and practices.
We employ administrative, technical, and physical safeguards in an effort to secure the information we collect. These safeguards vary based on the sensitivity of the information. Because no security system is impenetrable, however, we cannot guarantee the security of our databases or that information you supply will never be intercepted, accessed, or disclosed in a manner that is inconsistent with this Privacy Policy. Because most email and mobile transmissions are not encrypted, you should take special care in deciding what information you send to us via email, text message, or other mobile transmissions.
Where required under applicable laws, we retain personal information for as long as is necessary to perform the processing described in this Privacy Policy, in accordance with our retention policies, and with applicable laws and regulatory obligations or until you withdraw your consent (where applicable).
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.
Cyan-E.com contains links to other sites, applications, platforms and services operated by third parties whose privacy policies we don’t control and may differ significantly from ours. For instance, clicking or tapping on a link that will take you to an entirely different site or service that may collect, use and share information in ways that Cyan-E.com would not.
Cyan-E.com reserves the right to change this Privacy Policy at any time. Any changes will be posted to this page, so please check back periodically. Your use of our Services constitutes consent to the Privacy Policy then in effect. Please read our Terms of Use to understand additional terms and conditions that apply to your use of our Services.
Our Services are controlled and operated within the United States. Any information we collect may be transferred to, and processed, stored, and accessed by, us, our service providers, and vendors in the United States and in other jurisdictions where we, our service providers, or vendors operate. These jurisdictions may have data privacy laws that may not be as protective as those of your home jurisdiction, and courts and other authorities may, in certain circumstances, be entitled to access information about you subject to such data privacy laws.
When we engage in cross-border data transfers, we will ensure that relevant safeguards are in place to afford adequate protection for personal information and we will comply with applicable data protection laws, in particular by relying on an EU Commission or UK government adequacy decision or on contractual protections for the transfer of personal information.
Responsible entity. Cyan-E.com is the entity responsible for the processing of personal information under this Privacy Policy (as a controller, where provided under applicable law).
Access to your personal information. You also have the right to access personal information held about you. To obtain a copy of the personal information we hold about you, please email us at cyan-e@outlook.com
There will be an administrative charge of $10, which helps us to meet our costs in providing you with details of the information we have collected about you.
Contact us. If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights with respect to your personal information, please contact us, email us at cyan-e@outlook.com, or write to us at:
Cyan-E.com
Attn: Data Protection Officer
